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E-Mail
This
section covers creating e-mail
accounts, setting a catch-all address, mail forwarding, autoresponders,
vacation messages, mailing lists, filters, and altering MX records.
Creating
E-Mail Accounts 
To
create an e-mail account, sign into the control panel and then click on
the "E-Mail Menu" link, followed by the "POP3 E-Mail
Accounts" link. You will notice one e-mail account already
exists: username@yourdomain.com (where "username" is the
control panel sign in name). This account is permanent and cannot
be deleted.
To
create a new POP3 mail account, click on "Create POP3 Mail
Account." You will see the following box:
Enter
a username and password. Then click "Create." The
control panel will then return a page that looks like:
Note:
You cannot create a POP3 account if the username is taken by an
autoresponder, forwarder, or mailing list.
Changing
E-Mail Account Passwords
To
change the password of an e-mail account first access the "POP3
E-Mail Accounts" menu. Next, click the "change"
link next to e-mail address).
Once
the "Modify POP3 Mail Account" box appears, enter the new
password and click "Update."
Deleting
E-Mail Accounts
To
delete an e-mail account first access the "POP3 E-Mail
Accounts" menu. Next, check the box beside the account(s) you
wish to delete and press "Delete Selected.
SMTP
Authentication
When
setting up POP3 account(s) in your e-mail software, you will need to
enable SMTP authentication if you choose to use your hosting
account for sending mail (instead of using your ISP's mail server).
The
SMTP authorization login name / password is the same as your POP3 account
login name / password.
How
to do this varies by e-mail client. In MS Outlook: Tools, Accounts,
select the account and click Properties. Then, under the Servers
tab, check "My server requires authentication."
Please
consult with your e-mail software's manual for further instruction.
Setting
a Catch-All Address 
When
The server receives e-mail to addresses that don't exist, it has to do
something with those messages. The control panel gives you three
options:
1.
Server deletes message and notifies sender that the address doesn't
exist.
2.
Server deletes message without notifying sender.
3.
Server forwards the message to a valid e-mail address.
To
choose between these options, first access the "E-Mail Menu"
from the control panel. Then, click the "Catch-All
E-Mail" icon. You will see a box that looks like this:
Choose
the desired option and click "Update."
Forwarders
Forwarders
allow you to direct incoming mail to a different address. For
example, assume you wanted e-mail sent to support@yourdomain.com and
sales@yourdomain.com to arrive at the POP3 account
customerservice@yourdomain.com.
You
can create two forwarders that will let you do this.
Note:
You cannot create a forwarder name if it already exists as a POP3
account, autoresponder, or mailing list.
To
create a forwarder, first access the "E-Mail Menu" from the
control panel. Next, click on the "Forwarders" icon and
then click the "Create New Forwarder" link at the top of the
page. You will see a box like this:
Enter
the forwarder name, destination address, and then click the
"Create" button. Note you can forward to multiple address by simply separating the email addresses with a comma (no spaces).
ex: email@domain1.com,email@domain2.com,email@domain3.com
Modifying
/ Deleting Forwarders
All
forwarders are listed in the forwarders menu. To delete a
forwarder, check the box(es) beside the forwarder name(s) and then click
the "Delete Selected" button.
A
forwarder can be modified by clicking the "modify" link next
to the forwarder address. The modify feature allows you to change
the destination e-mail address but not the forwarder name.
Autoresponders
Autoresponders
are e-mail robots that reply to all incoming messages with a standard
outgoing message. The autoresponder will reply to all messages
received, regardless of their content. For example, some companies
keep updated price lists on an autoresponder. Potential customers
would e-mail pricelist@domain.com and they would receive the price list
in their e-mail inbox within moments.
To
create an autoresponder, first access the "E-Mail Menu" from
the control panel. Then, click the "Autoresponders" icon
and then the "Create New Autoresponder" link.
First,
choose an autoresponder name.
Note:
You cannot create an autoresponder name if it already exists as a POP3
account, forwarder, or mailing list.
Second,
enter the autoresponder message in the text box. You may include
HTML tags. Please note that this may cause problems for e-mail
programs that don't support HTML tags.
Third,
you may optionally enter a CC address. This will send a copy of
each autoresponder output to the address specified in the text
box. Enabling the CC feature allows you to monitor how many
requests your autoresponder receives.
Modifying
/ Deleting Autoresponders
All
autoresponders are listed in the autoresponder menu. To delete an
autoresponder, check the box beside the autoresponder name and click the
"Delete Selected" button.
To
modify an autoresponder, click the "modify" link next to the
autoresponder name. The modify feature allows you to change the
autoresponder message and CC: address. When you are finished,
click the "Create" button.
Vacation
Messages 
Vacation
messages tell others that you are away. A common vacation message
may sound like: "I have received your e-mail message but I am away
on vacation until June 21. I will respond to it then."
Vacation messages are used in conjunction with already existing POP3
accounts.
To
create a vacation message, first access the "E-Mail Menu" from
the control panel. Then, click the "Vacation Messages
icon," followed by the "Set New Vacation Message" link.
First,
select the POP3 account you want to add a vacation message to.
Second, enter the vacation message. Third, select when the
vacation message will take effect and when it will stop taking
effect. Fourth, click the "Create" button.
Modifying
/ Deleting Vacation Messages
All
vacation messages are listed in the vacation messages menu. To
completely delete a vacation message, click on the checkbox next to the
vacation account and click "Delete Selected."
A
vacation message may be modified by clicking on the "modify"
link next to the vacation account. The modify feature allows you
to change the message text, vacation start time, and vacation end time.
Mailing
Lists 
To
create a mailing list, first access the "E-Mail Menu" from
the control panel. Then, click the "Mailing Lists"
icon. There will be no lists present, so click on "Create
Mailing List."
Enter
a name for your list and then click the "Create" button.
You will then be taken back to the main mailing list menu and your new
list will be visible in the table.
Note:
You cannot create a mailing list if the name already exists as a POP3
account, autoresponder, or forwarder.
Subscribing
/ Unsubscribing by E-Mail
The
server uses the popular Majordomo mailing list software.
Traditionally, mailing lists have been operated and configured exclusively
through e-mail. There are two ways to subscribe to a mailing list:
1.
Send an e-mail to majordomo@yourdomain.com and type "subscribe
listname" (without quotes) in the message body.
2.
Send an e-mail to listname-request@yourdomain.com and type
"subscribe" (without quotes) in the message body.
Each
list is also available in digest form. This means that messages
are stored and then sent out once per period (e.g. weekly) in one big
message. This is useful in larger lists to assure that recipients
don't get overwhelmed by daily messages. To subscribe to the
digest version of the list, follow the same procedure for subscribing
except use:
1.
"subscribe listname-digest" instead of "subscribe
listname."
2.
listname-digest-request@yourdomain.com instead of
listname-request@yourdomain.com
The
steps to unsubscribing are identical to subscribing except that you
replace the word "subscribe" with "unsubscribe" in
the message body. Majordomo will send you a results e-mail if the
subscribe/unsubscribe was successful. In addition, you may view
the list of subscribers from the control panel.
Subscribing
/ Unsubscribing Using the Control Panel
You
may add and remove subscribers yourself through the control panel.
Please note that recipients get no confirmation message from Majordomo
when they are added in this way. This means they have no way of
knowing they are on a list until somebody e-mails the list or you tell
them.
The
first step involves selecting the list you want to modify. All
mailing lists are visible from the mailing lists menu. Click the
"view" link next to the list name you want to work with.
You will then see a box that looks like this:
Adding
a subscriber can be done by checking either "Add to listname"
or "Add to listname-digest" and then clicking the
"Submit" button. Unsubscribing is done by clicking the
checkbox(es) next to the address(es) you wish to remove, and then click
the "Delete Selected" button. All subscribers will be
listed here regardless of how they subscribed to the mailing list (by
e-mail or through the control panel).
Changing
Mailing List Settings
The
control panel provides you with a graphical interface to change the
Majordomo configuration. To access this feature, go to the main
mailing list menu and click the "view" link next to the list
you want to modify. At the top of the screen you will see another
link: "To change list and digest settings, click here."
This link will take you to the configuration menu.
The
configuration menu allows you to change features of the mailing list
including:
-
List description
-
Digest settings
-
Subscribe policy
-
Maximum message length
-
Moderators
-
Much more...
The
configuration menu is best used by those who have experience with
Majordomo. We suggest you visit the Majordomo
Home Page for more information.
Filters
Filters
allow you to block certain types incoming mail. Filters are
universal; that is, you cannot set a filter for specific e-mail
accounts. To create filters, first access the "E-Mail Menu" from
the control panel. Then, click the "Filters" icon.
The
first option allows you to block all e-mail from a specific e-mail
address. Type in the full address and click
"Block."
The
second option allows you to block all e-mail from a specific
domain. Enter the domain name (without the "www") and
click "Block."
You
can block all e-mail containing a specific word by typing in the word
and clicking "Block." This feature will look for banned
words in both the e-mail subject and body.
You
may also set the maximum file size of incoming mail by entering a value
in kilobytes (1024 kilobytes = 1 megabyte) and clicking
"Block."
The
adult filter can be turned on and off by clicking the "Enable"
button. The adult filter will block the most common adult phrases,
words, and addresses.
Deleting
Filters
All
filters will be listed in the filters menu. This will look
something like:
In
this example we no longer want to block all e-mail coming from
badsite.com. Check the box next to the filter(s) you want to
remove and then click the "Delete Selected" button.
MX
Records 
Free
e-mail services such as everyone.net require that MX changes be made in
order for their software to work. This change allows mail destined
for your domain to be directed to their server. Please note that
changing MX records will prevent your current POP3 accounts, forwarders,
autoresponders, and mailing lists from functioning.
To
change the MX record, first access the "E-Mail Menu" from
the control panel. Then, click the "MX Records" icon.
First,
delete the old MX record by clicking the checkbox to next to the record
name and click "Delete Selected." There should now be no
MX records listed.
Next,
type in the hostname, followed by a period, given to you by the e-mail
provider. Then select the priority level (usually 10) from the
dropdown box on the right. The priority level will also be given
to you by the e-mail provider. Click "Add."
Note:
Be sure to put a period at the
end of the hostname.
To
restore the original MX settings, enter yourdomain.com. and priority 0
after deleting the other MX record.
Webmail
To
access webmail, click the "E-Mail Menu" link in the main
control panel menu, then click the "Webmail" icon.
First,
enter your full e-mail address in the "E-mail" field.
Then, enter your password. Click the "Login >>"
button.
Important:
To
sign in with your default e-mail address
(control-panel-username@yourdomain.com), do not add @yourdomain.com to
the webmail login name. For example, if you log into the control
panel with the user "gary" , then use only "gary"
(without the quotes) to sign into webmail. All other mail accounts
must sign in with accountname@yourdomain.com.
Need
more help?
Please
contact your hosting company for more assistance, or visit the
DirectAdmin support forum at http://www.directadmin.com/forum.
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