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>> List / Modify Resellers
List
/ Modify Resellers 
From
the main Administrator menu, click the "List / Modify Resellers"
link. You will see a page that looks like this:
Modifying
an Account
To
modify an account, click on the Reseller's name in the first column of
the table. You will then be taken to that User's account screen.
Click the "Modify Reseller <username>" button at the top
of the screen. In this example, we have clicked on the Reseller
"gary" and then clicked on "Modify Reseller gary."
To
change the Reseller's package, simply select the desired package name
from the dropdown menu and click "Save." Or, you can
manually edit the Reseller's settings below. Please note that you
cannot change the Reseller's IP address or domain name. Such a
change requires that you remove and recreate the Reseller account.
Be
sure to click "Save" when you are finished making changes.
Deleting
Resellers
Resellers
are deleted by placing a check next to the Reseller name, then clicking
the "Delete" button at the bottom of the table. You can
delete several Resellers at once. Deleting a Reseller means
his/her account and all accounts (Users) he/she created will be
deleted.
Suspending
/ Unsuspending Resellers
You
may suspend/unsuspend Resellers by placing a check next to the Reseller
name, then clicking the "Suspend/Unsuspend" button.
When
you suspend Resellers:
-
They
cannot log into their control panel
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Their
web site will no longer work (all content will be blocked)
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All
their customers (Users) become suspended
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The
web sites of the Reseller's customers will no longer work
In
other words, suspending an account doesn't "freeze it" -- a
suspended account is a disabled account.
Note:
Resellers
automatically suspended by DirectAdmin for exceeding bandwidth quotas
may be unsuspended, but DirectAdmin will automatically suspend them
again the next day at midnight (assuming their bandwidth quota hasn't
been upgraded).
Need
more help?
Please
contact your hosting company for more assistance, or visit the
DirectAdmin support forum at http://www.directadmin.com/forum.
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